My completion of the Executive Assistant course consolidated my prior training in Time Management and Effective Business Communication, while introducing fresh techniques specifically tailored for high-level support roles. Right from the start, the Executive Assistant course made clear why precise planning and polished writing are essential when managing C-Suite executives’ daily workflows.

Module 1 – Introduction to the Role

In this module, I explored EA responsibilities and mapped a typical C-Suite day. Heather Baker of Baker Thompson Associates (https://www.bakerthompsonassoc.co.uk/) explained key executive terminology, then demonstrated how social media channels can reinforce leadership messaging. I’ve already applied these insights by drafting concise LinkedIn updates for our leadership team.

Modules 2 & 3 – Communication and Meetings

Combining lessons from my Pitman Effective Business Communication course, I practised structuring clear emails, memos, and briefing documents. Adapting tone for each stakeholder group—whether a board member or external partner—became second nature. Simultaneously, Module 3 deepened my travel-planning skills. I learned advanced itinerary workflows and new travel-app features that save up to 30 minutes per booking. Additionally, I now set up virtual meetings with detailed agendas and follow-up summaries, which improved participant engagement on last week’s cross-functional call.

Module 4 – Time & Resource Management

Because I’d already explored Eisenhower Matrices in my Time Management Essentials course, this module felt like the perfect opportunity to refine my approach. Now I categorise tasks daily to minimise procrastination. Furthermore, I’ve streamlined diary management—blocking strategic sessions and automating reminders—to free up two hours each week for proactive planning.

Practical Tips & Takeaways

• Blend training: Link time-management frameworks with travel planning so that deadlines and itineraries align seamlessly.

• Write with intent: Use clear headings and bullet points in documents to reduce misinterpretation—especially important since only 7% of communication relies on words alone.

• Leverage technology: Integrate travel-apps and calendar automations, as recommended in the Business Travel module, to cut manual scheduling tasks.

Award & Certification

• 6 CPD points earned upon successful completion

• Pitman Training Certificate validating my course achievements

For more on the Executive Assistant course and related training, visit the Pitman Training site:
👉 https://www.pitman-training.com/courses/executive-assistant